F.A.Q

F.A.Q – Frequently Asked Questions

1. How long will it take to receive my order?
Delivery usually takes 3–7 business days, depending on your location.

2. Can I return or exchange my item?
Yes. You can return or exchange items within 7 days of receiving them. Please refer to our Refund Policy for more details.

3. How can I contact JENNY SHOP?
You can reach us via email at jenny.shopify2025@gmail.com or through our official Facebook page.

4. Can I check my item before making payment?
Depending on the delivery provider, you may be allowed to inspect the outer packaging or condition of the product before payment.

5. Do you offer free shipping?
We offer free shipping for orders over 1000 usd.